We are unable to accommodate anyone under the age of 18 years old on any of our Distillery Experiences and we may request proof of age before allowing a person access to our distillery or participation in any of our Distillery Experiences.
If you are over 18, but lucky enough to look under 25, you will be asked to provide photo ID before you can begin any of our tours or classes.
Refunds will not be made where any person under the age of 18 – or any person unable to prove their age, once challenged – is booked onto a Distillery Experience and is unable to prove their age satisfactorily at the start of the Distillery Experience.
You will be asked to sign a health and safety form before the tour begins.
Cancellations require a minimum of 72 hours notice, in which case we will happily refund you. Refunds can only be made to the card used to make the original booking.
Please note that Gorilla Spirits Co. is a working distillery and therefore guests must be dressed appropriately for entry; no high heels or open toed shoes.
Tour vouchers are valid for one year from the date of purchase.
Each tour voucher includes a £5 off voucher that can be used exclusively towards purchases from the distillery shop at the end of your tour only. The £5 voucher cannot be redeemed prior and only one £5 off voucher can be used per transaction over £10.
We reserve the right to refuse access and/or continuation of a Gorilla Spirits Co. Distillery tour due to inappropriate and/or disruptive behaviour.
We reserve the right to refuse service at our discretion. Our decision is final.